Service Protect 5 years service coverage for your SINAMICS converter with extended service period of 5 years. "Service Protect 5 years" can be purchased any time, but must be linked within 48 months after purchase and during the default warranty period of the hardware with the associated hardware; online registration required. In case of an approved service case within the registered product will be replaced or repaired free of charge. Requirement for service provision: The processes worldwide is performed through the relevant Siemens departments for spare parts and repair processes. Please provide the serial number and product number (MLFB) of the registered products as well as the related confirmation of registering. Repair or replacement of the defective product is under Siemens’ discretion. Exclusion from scope of service - Defective Products are not covered by SERVICE PROTECT if the defect results from: Non-compliance with the Siemens project planning and user guidelines, e.g. improper installation, grounding, operation or handling, function-critical contamination, e.g. oil, conductive substances, rust, mechanical damages, transportation damages, external electrical influences, e.g. overvoltage, compensation systems without reactor protection, circuit feedback, negligence, willful misconduct or wanton destruction, or force majeure events. The replacement of consumables / wear and tear materials is not covered by SERVICE PROTECT. Services requested after the chosen contract term or outside the scope of SERVICE PROTECT will be invoiced separately
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